May Results -- 2012

3 Center

Overall Rating -- 77%

Willingness to Recommend -- 85%

Communications with RN's -- 81%

Communications with MD's -- 91%

Communications about Medications -- 75%

Responsiveness of Hospital Staff -- 71%

Discharge Information -- 89%

Pain Management -- 83%

Cleanliness of Hospital Environment -- 74%

Quietness of the Hospital Environment -- 56%

6 Center

Overall Rating -- 79%

Willingness to Recommend -- 68%

Communications with RN's -- 75%

Communications with MD's -- 79%

Communications about Medications -- 68%

Responsiveness of Hospital Staff -- 69%

Discharge Information -- 70%

Pain Management -- 67%

Cleanliness of Hospital Environment -- 55%

Quietness of the Hospital Environment -- 48%

April Results

3 Center

Overall Rating -- 59%

Willingness to Recommend -- 78%

Communications with RN's -- 73%

Communications with MD's -- 73%

Communications about Medications -- 43%

Responsiveness of Hospital Staff -- 67%

Discharge Information -- 82%

Pain Management -- 68%

Cleanliness of Hospital Environment -- 68%

Quietness of the Hospital Environment -- 46%

6 Center

Overall Rating -- 82%

Willingness to Recommend -- 78%

Communications with RN's -- 77%

Communications with MD's -- 85%

Communications about Medications -- 69%

Responsiveness of Hospital Staff -- 77%

Discharge Information -- 91%

Pain Management -- 87%

Cleanliness of Hospital Environment -- 83%

Quietness of the Hospital Environment -- 65%

March Results

3 Center

Overall Rating -- 78%

Willingness to Recommend -- 79%

Communications with RN's -- 79%

Communications with MD's -- 83%

Communications about Medications -- 69%

Responsiveness of Hospital Staff --76%

Discharge Information -- 94%

Pain Management -- 80%

Cleanliness of Hospital Environment -- 80%

Quietness of the Hospital Environment -- 71%

6 Center

Overall Rating -- 65%

Willingness to Recommend -- 77%

Communications with RN's -- 72%

Communications with MD's -- 77%

Communications about Medications -- 79%

Responsiveness of Hospital Staff -- 66%

Discharge Information -- 93%

Pain Management -- 72%

Cleanliness of Hospital Environment -- 68%

Quietness of the Hospital Environment -- 55%

February Results

Overall Rating...................................................80%

Willingness to Recommend...............................81%

Communications with RN's...............................79%

Communications with MD's..............................86%

Communications about Medications.................67%

Responsiveness of Hospital Staff.....................65%

Discharge Information.......................................83%

Pain Management..............................................72%

Cleanliness of Hospital Environment................95%

Quietness of the Hospital Environment............62%