January Results

Overall Rating          93%

Willingness to Recommend          87%

Communications with Nurses          79%

Communications with MD's          75%

Communications about Medications          63%

Responsiveness of Hospital Staff          75%

Discharge Information          97%

Pain Management          85%

Cleanliness of the Hospital Environment          88%

Quietness of Hospital Environment          25%

December Results

Overall Rating -- 54%

Willingness to Recommend -- 62%

Communication with RN's -- 62%

Communications with MD's -- 69%

Communication about meds -- 36%

Responsiveness of Hospital Staff -- 54%

Discharge Information -- 83%

Pain Management -- 65%

Cleanliness -- 62%

Quietness of the Hospital Environment -- 54%

November Results

Overall Rating - 61%

Willingness to Recommend - 74%

Communication with Nurses - 68%

Communication with MD's - 81%

Communications about Medications - 65%

Responsiveness of Hospital Staff - 56%

Discharge Information - 93%

Pain Management - 73%

Cleanliness of Hospital - 78%

Quietness of the Hospital Environment - 59%

October Results

Overall Rating - 52%

Willingness to Recommend - 83%

Communication with Nurses - 79%

Communications with MD's - 76%

Communications about Medications - 56%

Responsiveness of Hospital Staff - 60%

Discharge Information - 89%

Pain Management - 68%

Cleanliness of the Hospital Environment - 50%

Quietness of the Hospital Environment - 61%

Launch of Caring Science Website!

We are thrilled to officially announce the launch of the Caring Science website on NCAL Nursing Pathways!  The website is a collection of materials, references, tools, links, photos, etc that have been developed both regionally and locally over the last year and a half.  We hope that the website will be used as an educational tool, as a resource for sharing best practices across medical centers, and as an inspiration for us all.  It is organized by the following 5 themes:

•          Leadership & Vision

•          Building Caritas Leaders

•          Sharing Inspired Ideas

•          Caring-Healing Modalities

•          Collaborative & Community Resources

Please take few moments and check out the website!

 NCAL Caring Science Website link

September Results

Overall Rating -- 67%

Willingness to Recommend -- 62%

Communication with RN’s -- 75%

Communication with MD’s -- 74%

Communication about Medications -- 45%

Responsiveness of Staff -- 69%

Discharge Information -- 76%

Pain Management -- 60%

Cleanliness of Environment -- 77%

Quietness of Environment -- 54%        

NKE (Nurse Knowledge Exchange) and its effect on patient satisfaction

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